Confirmation of work result time

[zhag]

Good day.

I submitted my sequence on the I-TASSER server on Tuesday, April 4, but I still haven't gotten any results since then. I would like the management team to help me with this issue. I tried to submit a new job but it was rejected because my previous job is still in progress and now I would like to ask when the results of this job will be available. My job number is: PITG_05440.

I would like the management team to help me with this issue.

Thank you.

[jlspzw]

Dear user,

Our server has some issues with the storage due to the large amount jobs, we are working on moving data to new storage, which will take some time. Thank you for your patience.

Best
IT Team