Zhanglab forum

Dear Zhang Lab Team,
I am writing to report an issue when submitting jobs to the DMFold webserver: the job I submitted about one month ago has not received any reply email yet.

I would appreciate any advice on this matter. Thank you very much for your time.

Best regards,
zanxia cao

Dear User,

Thank you for your message.

According to our records, the job you submitted on February 6 is still currently running on our server. Once the job is completed, you will automatically receive a notification email with the results.

Thank you for your patience, and please feel free to contact us if you have any further questions.

Best regards,
Zhang Lab Team

Thank you very much for your reply. May I ask how much longer this job (predicting the structure of a multimer) will take?

zanxiacao wrote: ↑Mon Mar 09, 2026 9:24 am Dear Zhang Lab Team,
I am writing to report an issue when submitting jobs to the DMFold webserver: the job I submitted about one month ago has not received any reply email yet.

I would appreciate any advice on this matter. Thank you very much for your time.

Best regards,
zanxia cao

How long ago did you submit the job? I'm quite curious about the job review process. It seems to be taking a long time.

You might want to follow up, as a month without response seems quite long. Hopefully they can check your submission soon

I submitted a job to predict the tetramer structure of a 30-residue small peptide. It has taken much longer than usual—over a month already—but there is still no result, so I am writing to inquire about its status.