Cofactor inquiry

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Alii
Posts: 5
Joined: Sun Dec 14, 2025 10:15 pm

Cofactor inquiry

Post by Alii »

Hello,
I’m asking if is it normal that, my job results in Cofactor is queuing since 20 days ago!
I am trying to submit a protein sequence to the COFACTOR server for structure and function prediction. However, I have been unable to complete the submission. Each time I attempt to upload the sequence, the server returns an “Internal Server Error.”
ITASSERteam
Site Admin
Posts: 26
Joined: Sat Apr 24, 2021 10:05 am

Re: Cofactor inquiry

Post by ITASSERteam »

Dear user,

Sorry for the delay and thank you for your patience.

Your job S477 is currently running. Once it is completed, you will be notified automatically. We apologize for the inconvenience — the delay was caused by some server issues we encountered earlier, which have now been resolved.

Thank you very much for your understanding.

Best regards,
Zhang lab
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