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D-I-TASSER jobs can't be completed.

Posted: Fri May 30, 2025 2:55 am
by sunnyrab
Hi,
I submitted the sample input on D-I-TASSER home page and got the prediction results , but the job is still labeled as "Pending".
I can't submit the next new job and got the hint that told me to ‘wait until my previous task is completed’.

Is the job still running and what I need to do is waiting or something else?

Re: D-I-TASSER jobs can't be completed.

Posted: Fri May 30, 2025 9:13 am
by cycvri
Hi Zhang Lab team,
I am having the same issue. Job is in fact completed if I click on the link sent when the job was in the queue. However, if I check on the server using my email the status is marked 'pending' - hence not allowed to submit a new job.
Would appreciate if you can take a look at the issue.
Thank you!

Re: D-I-TASSER jobs can't be completed.

Posted: Fri May 30, 2025 4:44 pm
by junh
We will check it. Please tell us the Job ID you have. Thanks.