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D-I-TASSER jobs can't be completed.
Posted: Fri May 30, 2025 10:55 am
by sunnyrab
Hi,
I submitted the sample input on D-I-TASSER home page and got the prediction results , but the job is still labeled as "Pending".
I can't submit the next new job and got the hint that told me to ‘wait until my previous task is completed’.
Is the job still running and what I need to do is waiting or something else？
Re: D-I-TASSER jobs can't be completed.
Posted: Fri May 30, 2025 5:13 pm
by cycvri
Hi Zhang Lab team,
I am having the same issue. Job is in fact completed if I click on the link sent when the job was in the queue. However, if I check on the server using my email the status is marked 'pending' - hence not allowed to submit a new job.
Would appreciate if you can take a look at the issue.
Thank you!
Re: D-I-TASSER jobs can't be completed.
Posted: Sat May 31, 2025 12:44 am
by junh
We will check it. Please tell us the Job ID you have. Thanks.
Re: D-I-TASSER jobs can't be completed.
Posted: Wed Aug 06, 2025 11:28 am
by tommchris
D-I-TASSER requires a valid protein sequence in FASTA format. Errors like incorrect characters, incomplete sequences, or sequences longer than 1,500 residues can cause job failures. For example, non-amino acid characters or formatting issues may halt processing.
Re: D-I-TASSER jobs can't be completed.
Posted: Thu Aug 07, 2025 9:44 am
by seraphina
sunnyrab wrote: ↑Fri May 30, 2025 10:55 am
Hi,
I submitted the sample input on D-I-TASSER home page and got the prediction results , but the job is still labeled as "Pending".
I can't submit the next new job and got the hint that told me to ‘wait until my previous task is completed’.
Is the job still running and what I need to do is waiting or something else？
Baseball Bros IO
I can't submit the next new job and got the hint that told me to ‘wait until my previous task is completed’.