No Confirmation email

Ask, share, and solve problems with our support team.

Moderators: ITASSERteam, junh, XiZhang

Post Reply
graceand
Posts: 2
Joined: Wed Jul 14, 2021 3:52 am

No Confirmation email

Post by graceand »

I submitted some sequences on QUARK a few days ago. I have not received any confirmation email for these jobs yet.
xiaogenz
Posts: 153
Joined: Sun Apr 25, 2021 8:02 am

Re: No Confirmation email

Post by xiaogenz »

What's your email address? You can also try to use the improved version of QUARK (C-QUARK) at https://zhanglab.dcmb.med.umich.edu/C-QUARK/, which achieves significantly better performance than QUARK.
graceand
Posts: 2
Joined: Wed Jul 14, 2021 3:52 am

Re: No Confirmation email

Post by graceand »

My email is graceand@mit.edu
I tried submitting my job to C-Quark as well and the same issue occurred - I did not received a confirmation email from C-Quark.
jlspzw
Posts: 247
Joined: Wed May 05, 2021 1:04 am

Re: No Confirmation email

Post by jlspzw »

Hi, you can try another email, we current accept any kind of email. sometime, your administer of the email may block our email, we found this case serval times from different users.
Post Reply