Unable to submit jobs to DMFold

[ellehu]

Dear Zhang Lab Team,

I am writing to report an issue when submitting jobs to the DMFold webserver. After clicking “Run DMFold,” the page returns the error:

“Not Found
The requested URL was not found on this server.”

I was able to run DMFold successfully in October 2024, so I am wondering whether this is a temporary server-side issue or possibly related to regional access restrictions (I currently use a VPN to access the site). However, I have also tried submitting jobs with the VPN turned off, and the issue persists.

I would appreciate any advice on this matter. Thank you very much for your time.

Best regards,
Ellea

[ITASSERteam]

Dear user,

Thank you very much for reporting this to us. We have fixed the issue and you should be able to submit your job. Please try.

Best,
Zhang Lab

[otiscavin]

DMFold may reject sequences that are too short or too long—check the documented limits. Sprunki

[emelialucass]

Thanks.

[cherybomb]

Clear, polite, and professional — your message explains the issue concisely while providing helpful context for troubleshooting.
Slope Rider