Dear Zhang Lab Team,
first of all, thank you for all your efforts and ongoing work to make bioinformatics easier and accessable!
I allready saw a thread regarding the momentary issues with COFACTOR. However, multiple services seem to be non-accessable at the moment (IonCom, D-I-TASSER and more). Are there any updates on when we can expect the servers to be online and functional again?
I don't want to pressure you or seem impatient, I just need to plan my ongoing work packages.
Best Regards
Jonas
Multiple Services Offline
Moderators: ITASSERteam, junh, XiZhang
Re: Multiple Services Offline
Dear Jonas,
Thank you for your kind message and for your patience.
At the moment, D-I-TASSER is online and accepting jobs (though queue times may be longer than usual). Several other services (including COFACTOR and IonCom) are still under restoration as part of a phased recovery, and we unfortunately cannot share a firm timeline yet. We are working to bring them back as soon as possible and will post updates on the corresponding service pages when each server becomes available again.
Sorry again for the inconvenience, and thank you for understanding.
Best regards,
Xi
Thank you for your kind message and for your patience.
At the moment, D-I-TASSER is online and accepting jobs (though queue times may be longer than usual). Several other services (including COFACTOR and IonCom) are still under restoration as part of a phased recovery, and we unfortunately cannot share a firm timeline yet. We are working to bring them back as soon as possible and will post updates on the corresponding service pages when each server becomes available again.
Sorry again for the inconvenience, and thank you for understanding.
Best regards,
Xi