Server error: failed to parse input

[barkerxavierr]

Hi everyone,

I’ve been trying to use the CR-I-TASSER web server to model a membrane protein sequence (~320 residues), but I keep running into the same error during job submission. After I paste the FASTA sequence and select the appropriate options (I left most settings at default), I get the following message:

"Server error: failed to parse input"

I double-checked the sequence formatting (no extra characters, proper FASTA header), and even tried a shorter sequence to see if that was the issue, but still no luck. Has anyone encountered this before or have any advice on what might be causing this?

Really appreciate any help!

[XiZhang]

Dear user, could you send me the fasta file to me please? You could send it to my email xizha@umich.edu. I will help to look into details.

Best,
Xi